SHAYAN POLICIES
Shipping Policy
Clear, transparent and customer-first. Everything you need to know.
Shipping Policy
Shipping & Delivery
All Shayan mattress purchases are completed securely through Amazon.in, and shipping is fully handled by Amazon's trusted delivery network.
How Your Order Ships
- Fulfilled by Amazon — once you place your order on Amazon.in, Amazon takes care of packing, dispatch and delivery to your doorstep.
- Delivery Time — orders are typically dispatched within 1–2 business days and delivered within 3–7 business days, depending on your location. Exact delivery estimates are shown on the Amazon product page at checkout.
- Delivery Charges — shipping is free on eligible orders. Any applicable charges are displayed by Amazon before you complete your purchase.
- Roll-Packed for Safety — your mattress ships compressed and roll-packed in protective packaging. After unboxing, allow 24–48 hours for it to fully expand.
Tracking Your Order
You can track your shipment at any time from Your Orders in your Amazon account. Amazon will also send tracking updates by email and SMS.
Delivery Coverage
We deliver across India through Amazon's pan-India logistics network — direct to your doorstep with safe and secure packaging.
Need Help?
For shipping questions about an existing order, please use Amazon's order support. For anything else, write to us at info@myshayan.com — we're happy to help.
